Booking Terms & Conditions
Louise Yoga reserves the right to refuse admission to classes, workshops and retreats both online or in-person. Bookings are made subject to the teacher’s right to alter the programme as a result of circumstances beyond their control.
By completing a booking with Louise Yoga, you consent and agree to the terms and conditions laid out below.
Health & Safety:
You agree that you have been given no due cause by a qualified medical practitioner within the past twelve months to refrain from Yoga practice and have been found by such practitioner to be in good physical health and physically able to perform all yoga classes.
It is the responsibility of you, the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.
While I endeavour to tailor each class to the abilities of attendees, classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death.
You will follow all instructions given to you by the teacher and you acknowledge that any failure to do so will be at your own risk and may cause injury.
In attending classes at Louise Yoga, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Louise Yoga, The venue attended or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
Cancellation Policy:
Outdoor Yoga & Sauna booking
If you are unable to attend this event, and it is at least 48 hours in advance of the published start time, you are eligible for a full refund of the ticket price. Contact must be made via email to louise@louiseyoga.com. We are not able to process refunds for any reason if you contact us less than 48 hours before the published start time.
We do not cover reimbursement of any associated booking fees that exceed our published ticket price.
Workshop & Day Retreat bookings
Day Retreats & Workshops are payable in full at the time of booking.
All bookings received are non-refundable but can be transferred to another party up to 24 hours before the event date. Contact must be made via email to louise@louiseyoga.com. Updated attendee information must be provided in writing, including full name, email and contact number.
Client cancellations made within 24 hours of the event are non-refundable and non-transferable.
We do not cover reimbursement of any associated booking fees that exceed our published ticket price.
Online membership and classes
Payment is by monthly subscription. No payments will be taken during December, April and August when the live classes are paused.
If you wish to cancel your membership, you can do so at any time. Contact must be made via email to louise@louiseyoga.com. Online access will remain for resources for the remainder of the paid month inclusive.
Covid-19
In the event that Louise Yoga cancels an event or retreat due to government restrictions, health & safety concerns or any other advisory, you will be immediately informed via the email address provided when booking and offered a full refund or transfer.
Should the client cancel a retreat booking or have to leave a retreat for COVID-19-related reasons, the standard client cancellation policies will apply as listed above.
Retreats and Courses
Please note* there is a non-refundable deposit attached to Residential Retreats and courses to cover admin and teaching costs. Late changes to course participation involve a lot of admin and teachers time.
While we are deeply sympathetic to those who may unforeseeably have to cancel at short notice, due to the nature of the events I run, I cannot offer refunds or transfer dates regardless of personal circumstances such as illness, injury or other personal events outside the stated timeframes.
The above cancellation policies apply to all reasons for client cancellation.
By booking into a class, workshop or retreat online or in person, you automatically agree to the above terms & conditions.